2021 Nuc Details
Please note we will also be offering honeybee packages for 2021. For details see here.
Most Recent Update: December 9th, 2020
All below details are currently changeable as of this edit. Every year we typically do not receive firm details regarding supply and price until early Spring. In the meantime we are accommodating early reservation requests with a $30 deposit option which will be refundable until 2 weeks after our supply options and pricing are confirmed. For full details on our process for 2021 please see below. The details for this page will be updated as we receive more information and finalize plans.
We will be bringing in local nucs in approximately late May/early June. Currently we plan to bring in as many locally produced nucs with local queens as possible, but if supply is limited we will also supply nucs with non-local queens (which means either queens that are descended from other parts of Canada, or are imported). For this reason we are offering 2 deposit options: one indicates you will only be interested if we can secure a local nuc for you, and the other if you find both options acceptable.
If you select local nucs only and we later learn we will not be able to guarantee them to you we will notify you and, after confirmation, we will cancel your order and issue a full refund.
Comes in ventilated nuc boxes ideal for travel and shipping that are yours to keep, no need to return them. Currently we plan to sell 4 frame nucs. All frames are deep (standard sized) frames.
We currently do not have a plan to supply in the Victoria area. However, we WILL provide shipping options for nucs. We expect pricing to be approximately $40 per nuc.
Please read all information below for reserving, pricing, payment requirements and terms/conditions below.
Nuc Reservation Detailed
Current details regarding nucs have not been confirmed. Our plan is to provide as many local nucs as possible. We will also provide non-local queen options if it is difficult to secure an adequate supply of local nucs in a timely manner. We will be supplying nucs between mid-May to mid-June, and reservations will be on a first-reserved first-served basis. This generally means that the earlier you reserve, the earlier you will receive a nuc.
These details will be confirmed along with pricing in early Spring. However, you can place a deposit to reserve early, and once we confirm the nuc types, dates, and prices you will have a 2 week period to cancel and have your deposit returned to you if they are not what you are looking for. You will also have the option to take a later pick-up date if that is your preference once you see the expected pick-up times available. More details in the 'Reserving' tab.
- Pick-up will most likely be at our store located in Ladner, BC. Please note that we are now at a different address in Ladner, more details here. However, in some cases there may be a different pick-up location in the lower mainland.
- Nuc boxes will be well-ventilated. We currently intend to supply all nucs in our preferred nuc box style which includes bottom slots to prevent frames from moving in transit.
- We are aiming for pick-ups in late May and early June. If there is demand we may also continue supplying later into the season.
- Queens are included with each nuc, already accepted and proven. You DO NOT need to buy a queen separately.
- We are attempting to secure nucs with local queens as much as possible, but we cannot guarantee adequate supply for all reservees. Overwinter survival for producers and Spring conditions can significant impact this. We will also attempt to get marked queens, but at this time it is not guaranteed.
- We expect to mostly supply 4-frame nucs, but 5-frame nucs may also be a possibility. The 5-frame option will be more likely for pick-ups in June.
- Shipping options will be available throughout BC for approximately $40 per nuc, via Canada Post. Once we have more details regarding nucs we will follow-up with you and provide an option to notify us of your intention to have them shipped.
- If you are in the Yukon we will most likely be able to ship via Air North, but approximate rates cannot be provided at this time. We are also able to ship to other provinces. Contact us to find out if available for your area and approximate rate.
Nuc Types & Pick-up Options
Currently our 2021 nuc details and dates are not confirmed confirmed. We expect we will be able to offer nucs from mid-May to mid-June. We are trying to secure as many nucs with local queens as possible, but may supply nucs with both local and non-local queens. You will be able to opt out of non-local queens when you select your deposit type.
For now, we are accepting deposits to reserve a spot on our reservation list for 2021 nucs. When we have confirmed details for nuc sizes, queen origin and rates we will contact you and you will have 2 weeks to select your preferred option and provide payment for the remaining cost. You will also have the option to cancel your reservation during this time.
Please note that once we set approximate pick-up dates for nucs, they may be subject to change right up until the day of delivery and we do not guarantee exact pick-up times. This is due to the possibility of poor weather or transportation delays.
Please note that at this time we do not plan on having a Victoria pick-up option. However, we WILL be offering nuc shipping options throughout BC. Shipping within BC is currently expected to be approximately $40 per nuc. We will also offer shipping to other locations but please contact us to verify what our options may be before reserving. We will also ship to the Yukon via Air North, but pricing is not available at this time.
Alternatively, you can email us at email@example.com to be added to a notice list once we confirm nuc details and prices, and make a reservation at that time.
Deposit & Pre-payment
We are currently taking a $30 deposit per nuc reservation for the 2021 season. In Spring we will confirm details on our nucs and approximate pick-up dates. At that time you will be required to pay the difference owing for that nuc. However, if you order 20-49 nucs you will only need to pay a total of 50% of the total cost at this time, and at 50+ nucs no further payment is required until pick-up time. During this 2 week period you will also be able to cancel your reservation, and your deposit payments will be refunded. After the 2 week period these deposits become non-refundable. More details on deposits in below drop-down menus.
We take full pre-payment prior to pick-up to reduce wait times on the pick-up day, which can be very substantial. It also helps prevent payment issues on the day of, and confusion over reservation status.
Please note that we have an order of priority for customer reservations, mostly based on the order in which they are reserved. More details on the purpose of this priority system and how it works below.
After making your reservation we will send confirmation of your order via email. We will also provide updates as we receive details including more definitive delivery dates and pick-up times.
If you reserved early with a $30 deposit we will provide confirmed nuc details, expected pick-up dates, and pricing as soon as they are available. At that point you will have 2 weeks to confirm your nuc reservation by paying the remainder owing (unless you are reserving 20-49 nucs in which case you only pay 50% up front, or 50+ nucs in which case you only pay the remainder just before pick-up).
Prior to the pick-up date we will send an email with nuc installation instructions and tips, as well as a reminder to place equipment & supply pre-orders in advance.
Please note that pick-up dates and times are always tentative and subject to change; this is due to the many ongoing factors that can affect final supply time (for example weather, freight delays, etc). Once pick-up times are set we encourage you to continue to check your email in case of last-minute changes. This includes right up until the day of delivery as last minute issues or delays are always possible.
If you are reserving before our nuc details and pricing is confirmed, you will be required to pay just a $30 deposit to reserve a spot for our 2021 nucs. Once we confirm details (such as 4-frame or 5-frame, and queen origin) and prices you will be contacted, and you will have 2 weeks to pay the remaining amount owing for that nuc. Please note that for 20-49 nucs only 50% of the total cost will be due, and for 50+ nucs no further payment is required until just prior to nuc pick-up. Upon receiving payment your reservation will be confirmed.
If after you receive notice of the nuc pick-up details and prices we do not hear back from you within 2 weeks, your deposit becomes non-refundable and we have the option to cancel your reservation.
You also have the option once you receive notice of nuc options and prices to cancel your reservation. You have 2 weeks to do so to be provided a full refund for your deposit. However after 2 weeks the deposit becomes non-refundable.
Once we have set our pricing for nucs all future reservations will require full pre-payment to reserve. Please note that for 20-49 nucs only 50% of the total cost will be required to reserve, and for 50+ nucs only the $30 deposit per nuc.
Upon receiving payment your reservation will be confirmed. Each nuc pre-payment includes a $30 non-refundable deposit amount. If you cancel a nuc reservation at least 14 days before pick-up you will be refunded fully minus the $30 deposit. This is regardless of nuc type.
For example, if you reserve 2 nucs for $265 each and later have to cancel your order, you will be refunded $235 per nuc.
If you cancel less than 14 days before pick-up day you may only be refunded 50% of your total pre-payment if we do not have a wait-list. If you cancel less than 4 days before the nuc pick-up dates you may not receive any refund. If you are a no-show for your nucs we will issue no refund.
Please note that in the unlikely scenario that we are unable to supply your nuc order due to any unexpected supply issues or losses in transit, and we are unable to provide a supplemental bee supply option to your satisfaction, we will issue a full refund including deposits.
Please note that we track nuc priority based on the date of reservation by customers. The earlier you reserve, the earlier nuc pick-up dates we will be able to offer you. This system of priority will also be used if a scheduled delivery has a shortage on bees, with earlier reservations taking priority for the part of the order received.
In thi unlikely scenario of a nuc shortage for a scheduled delivery date we would typically be able to provide a supplementary shipment soon after to make up the difference for customers, or otherwise provide a close alternative; if these options are not available or convenient to customers we are able to issue a full refund.
Temporary postponement of a delivery is not considered a nuc shortage as the exact date of delivery is always subject to possible change.
Nuc Pick-Up Details
Currently nuc pick-up dates are not set. We are expecting to have various nuc deliveries between mid-May and mid-June, however later shipments may be possible. Once we receive more definitive details we will let all customers who reserved in advanced know, and will also post those details here. Please note that even after posting exact pick-up dates can change, right up until the actual day of delivery.
Please note that you do not necessarily need to install your nucs on the day you pick-up, as you have the option to place the nucs right next to the spot they will be installed and open them up there. The bees will fly and re-orient to that spot, and you can hive the colony in the coming days. Our nucs also come well ventilated, so if they are stored in cool and dark conditions they will be most likely be okay for ~2 days, as demonstrated by previous success shipping them. That said, we do encourage as prompt installation as possible after pick-up.
When installing nucs you simply move the frames over from the nuc box provided into the full size hive. You will need to leave the adequate space for them in the new hive (so for example, if it is a 4-frame nuc you will have 4 frames of space free inside of the receiving box). The frames being received should typically be placed right in the middle of the receiving hive box, and the nuc frames should be placed in the same order they were in the nuc box.
We will provide detailed installation instructions, tips and suggestions via email prior to pick-up, including video reference(s).
Nuc installation is a relatively straightforward process, but if you are a new beekeeper you will want to take time to make sure you have everything you'll need ready to go. Ideally you will have already taken a beginner beekeeping course, or at least will be doing so soon after installation.
On the day of installation you will want to have with you:
It is usually safe for our nucs to travel with you inside of an enclosed vehicle. The nuc boxes we intend to use are built to be fully contained and are intended to be shippable, so there is minimal risk of bee escape unless the nuc is damaged.
However in the interest of simple caution we encourage customers to bring their protective bee clothing with them, as well as a light blanket or sheet that could be put over a nuc if needed. This ensures you will have options in case of unlikely scenarios such as accidental damage to the nuc or attracted bees on the outside of nucs (the smell of a nuc can sometimes be attractive to bees flying in the area and they ).
If you are picking up in a truck and will be transporting nucs in the truck bed, you will want to have a way to keep them securely in place such as a strap or rope.
With all types of transportation ventilation will need to be maintained (no blocking of air flow), and temperatures kept cool rather than warm. This is especially important for longer distances of travel, so if you are coming from out-of-town and/or will be travelling for multiple hours with your nucs, please keep these needs in mind.
Due to risks to honeybee health and limited options for extended care of honeybees already sealed in nucs we strongly encourage customers to make every effort to arrange for pick-up within the determined dates and times of pick-up. Our policies below for extended holding are based on the presumption of customer obligation for making pick-up arrangements for livestock in a timely manner.
If after a set pick-up period we still have nucs and have not been able to establish contact with the reserving customers we will attempt to re-sell them as quickly as possible to ensure quick hiving, and we do not guarantee any amount of refund to the initial customer. If a customer misses the pick-up dates and times this will result in a total release of all liability and obligation by us to this customer with regards to the health of the nucs held, and any ill effect observed after this time will not result in any compensation or supplementation.
If due to exceptional last-minute circumstances you are unable to pick-up during the set pick-up period and you have contacted us as soon as possible we may agree to accommodate an extended holding period. However we will insist on total release of all liability and obligation with regards to the health of the nucs held, and any ill effect observed after this time will not result in any compensation or supplementation.
Notwithstanding the release of liability and obligation above we always strive to maintain the health of nucs kept in storage and attempt to ensure their comfort and proper ventilation. This care will of course extend to nucs held beyond the set pick-up time.
Please note that while we can occasionally accommodate customers due to exceptional circumstances that come up last minute, we will not knowingly arrange an extended holding period in advanced.
Each nuc will include a queen, so there is no need to purchase a queen separately or install her. This queen will already be loose in the nuc, so be very gentle and careful when installing your nuc so as to ensure she is not dropped or bumped during the process.
Queens present in nucs are already mated, proven and actively laying in the nuc colony.
Please note that upon introducing your nuc you will typically want to introduce sugar syrup feed and pollen patty. Sugar syrup will be particularly helpful to the colony in the case of a brand new hive with no drawn wax on the frames as it will very significantly help the colony in building out this comb, which is a very time and energy intensive activity. The providing of supplement pollen will help your colony build-up brood more rapidly, which is very helpful as nucs arrive already late into the year.
We recommend feeding even if you have irradiated honey and pollen frames available as this will stimulate the colony to build up and increase queen laying. It significantly reduces stress on a colony, including resilience to sickness and unfavourable weather conditions at time of install.
Rates are not yet set for 2021 nucs but they will be posted here once available.
We offer a discount structure and different pre-payment requirements for quantity orders. Typically the price break structure and pre-payment requirements is as follows:
- 1-9 QTY nucs: Base Rate, full pre-payment required
- 10-19 QTY nucs: Discount Rate 1, full pre-payment required
- 20-49 QTY nucs: Discount Rate 2, 50% pre-payment required (remainder due just before pick-up)
- 50+ QTY nucs: Discount Rate 3, $30 deposit per nuc required (remainder due just before pick-up)
Cash, cheque, e-transfer or debit payment also provide an additional discount for 10+ nuc orders. Full pre-payment when not required may also provide an additional discount (for example, in the case of 50 or more nucs).
Proceeding with an order for nucs is taken as acknowledgement that the below terms and conditions have been understood and that you are in agreement with them.
If you are reserving before our nuc options and pricing is confirmed, you will be required to pay just a $30 deposit amount to reserve a spot for our nucs. Once we confirm details, approximate pick-up times and prices you will be contacted, and you will have 2 weeks to pay the remaining amount owing for that nuc. Please note that for 20-49 nucs only 50% of the total cost will be due, and for 50+ nucs no further payment is required until just prior to nuc pick-up. Upon receiving payment your reservation will be confirmed, and after the 2 week notice period all $30 deposit amounts become non-refundable (see more details regarding cancellations after this point below).
If after you receive notice of the nuc we do not hear back from you within 2 weeks, your deposit becomes non-refundable and we have the option to cancel your reservation.
You also have the option once you receive notice of nuc details, approximate pick-up dates and prices to cancel your reservation. You have 2 weeks to do so to be provided a full refund for your deposit. However after 2 weeks the deposit becomes non-refundable.
Once we have set our pricing for nucs all future reservations will require full pre-payment to reserve. Please note that for certain quantities different pre-payment amounts may be required.
Once we post confirmed nuc details and prices all new reservations will include a $30 non-refundable deposit per nuc. If you have to cancel a nuc reservation with us, we will grant a refund for each nuc reservation canceled minus the $30 deposit for each nuc. For example, if you reserved 2 nucs at $265 each for a total of $530, and later cancel your reservation for both nucs we will provide a refund for $470 and retain the $60 non-refundable deposit amount.
At all quantities ordered, barring special alternative terms being established at the time of ordering or an exception provided by Urban Bee Supplies staff, full payment must be received no later than 3 days before the set expected date of delivery. After this time if payment has not been received we reserve the right to cancel a nuc reservation order either partially or fully and/or require renegotiation of terms of sale including pricing.
Upon receiving the required pre-payment amount for your given quantity of nucs ordered we consider you to have reserved a spot for the selected nuc shipment. Upon providing this pre-payment we will provide confirmation of your reservation and we will begin providing updates via email as we get closer to the delivery date. Although we will set more specific dates as time goes on, at no point can we guarantee that the expected delivery dates will not change. This is due to the nature of livestock production and the transporation process involved.
If a delivery date has been set, and you cancel less than 14 days prior to delivery, we reserve the right to provide only a refund of 50% of the total cost of the quantity of nucs ordered. If you cancel your order less than 4 days before the nuc pick-up dates we reserve the right to provide no refund and fully retain the pre-paid amount. If you order and pre-pay for nucs and they are not picked-up within the set pick-up dates we reserve the right to provide no refund and fully retain your payment.
If you cancel a nuc reservation and a refund is issued to you, and then at a later date you reserve nucs with us again for the same shipment, we will require payment in full again. We will not provide a credit for any amounts withheld from prior cancellations.
Upon nuc arrival, we will make nucs available for pick-up for a specified length of time; this time frame will be provided as far in advanced as possible once we receive expected delivery dates of the nucs to us. We provide no guarantees as to the exact delivery dates and times, and these set times are subject to change at any time including up to and past the date of their arrival into our care.
We will provide nucs the best care we can until they are picked up. If you choose to pick them up after the designated pick-up period we will continue to care for them but we DO NOT guarantee their health and if colonies begin to experience attrition (such as some amount of colony loss, stress-related symptoms such as dysentery, etc.) we will not provide any form of refund or supplementation. We highly encourage customers to pick-up in the set time frame. We will provide extended hours as appropriate, depending upon the date of delivery.
If your bees arrive and are not picked-up, and we have not heard from you by the end of the designated pick-up period after attempting to contact you, we may attempt to supply the nucs to another customer or otherwise utilize them for our own purposes.
We are released of all liability and obligation with regards to the health of honeybee nucs if they are not picked-up within the pre-established pick-up time frame, and any ill health effects observed after this time will not result in any compensation or supplementation.
If a customer does not receive communications from us despite our attempts using the contact information we were provided we will not at a later date provide refunds, credits, supplementation of nucs or compensations for any costs incurred that directly or indirectly resulted from communication non-receipt. This includes the missing of nuc pick-up dates, payment deadlines, etc.
Due to the realities of livestock production we cannot guarantee the number of nucs ordered by us will always be provided. Although unlikely, the possibility of production issues on our supplier’s side may result in some amount of our order being cancelled. In the very unlikely circumstance this does occur we will provide customers with the option of switching to another delivery and/or receiving full refunds.
Once nucs are being transported to us by our supplier we DO NOT guarantee their safe arrival. There is always a possibility of losses in transit, and while losses in transit are rare they can & do occur. This is an unavoidable risk of livestock transportation, though very rare for nucs. If losses do occur, we will supply to as many customers as possible nucs that are in good health. If we are unable to supply to some customers, we will work to the best of our ability to arrange for a supplementary shipment or transfer their reservation to an upcoming shipment. In the unlikely scenario we are unable to secure supplemental nucs to customers to their satisfaction, we will provide a full refund including the non-refundable deposit.
Once nucs are picked-up the conditions they experience are no longer in our control. If nucs appeared healthy upon pick-up and at any later time or date negative health effects occur we do not guarantee any form of compensation or supplementation.
We will not provide any amount of refund or supplementation in cases where nucs have non-optimal outcomes after installation; for example: slowness to build-up, queens with non-optimal laying patterns, early queen supercedure, the appearance of dysentry or other symptoms of stress or illness or infestation, low productivity, etc.
While Urban Bee Supplies may provide recommendations and suggestions for the handling and installation of livestock, proceeding with the order of any livestock products from Urban Bee Supplies is taken as full acknowledgement by the customer that handling and installation of livestock products and any outcomes is fully of customer responsibility. Due to the possibility of misunderstanding and/or exceptional circumstances Urban Bee Supplies is acknowledged by proceeding with any livestock order as having no liability or obligation with regards to the handling and installation process, and any instructions provided are understood by the customer as suggestions to the best of staff knowledge and as having been provided separately (not as a part of) the livestock product itself.
Proceeding with the order of any livestock products from Urban Bee Supplies is taken as fully acknowledging the inherent risks of livestock proximity, engagement and handling (including stings and/or any other possible injury), and the customer fully taking responsibility for these possible outcomes resulting from their engagement, proximity and handling of these livestock products. This includes acknowledging the possibility of exposure to contact with livestock where attempts have been made to minimize or eliminate such direct contact, for example in the case of packages where they are meant to be fully enclosed and self-contained. This also includes acknowledging the inherent risks in transporting of livestock and the customers full responsibility for addressing these risks.
Due to time constraints we have just started on this sections and will be adding as time goes on and we encounter questions. In the meantime we are happy to answer any questions you may have directly! Please feel free to reach us here: